QUEEN ANNE — Atlantic Tractor has been ranked by SATISFYD as one of the top 47 dealers in the equipment industry, winning the 2019 SATISFYD Top Dealer Award.
This annual honor is awarded to a group of the best dealerships as selected by their own customers and represents those dealers who have shown a strong and consistent commitment to putting customers first, a news release states.
“Achieving the SATISFYD Top Dealer Award for the second year in a row is quite an honor for us,” CEO Mel Goldsmith said. “We understand that our future is dependent on our well-trained team of employees providing the highest standard of customer service. This is Atlantic Tractor’s commitment now and for the future.”
As the equipment industry continues to consolidate and product differentiation continues to shrink, customers are becoming more concerned with the overall level of experience they receive when working with certain dealerships, the release states.
Utilizing SATISFYD’s platform, Atlantic Tractor is able to collect and assess valuable customer feedback on a consistent basis, and make more informed, customer-driven business decisions over time, the release states.