(BPT) - Navigating the COVID-19 pandemic has not been easy for small business owners and many have needed to shift the way they do their business. A recent survey of entrepreneurs from The UPS Store revealed that 41% say they have recently changed or pivoted their business, with 65% of respondents saying they are doing more business online. In this rapidly changing environment, The UPS Store is announcing a new store design to create a more seamless customer experience.

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