Upper Shore Aging seeks ombudsman to advocate for Mid-Shore seniors

Mary Sellers, Family Caregiver Program manager and Guardianship Program manager for Upper Shore Aging, talks with a family member about services. Upper Shore Aging is currently seeking a manager for its Long-Term Care Ombudsman Program. The ombudsman investigates and advocates to resolve complaints from residents in nursing homes and assisted living facilities.

CHESTERTOWN — Advocating for a senior or learning to navigate the world of home care, an assisted living facility, or a nursing home can be a daunting task. Upper Shore Aging offers several programs in Caroline, Kent and Talbot counties to assist individuals and families protect the safety, welfare, and rights of seniors. One of the programs that the organization is currently seeking a manager for is its Long-Term Care Ombudsman Program. The ombudsman investigates and advocates to resolve complaints from residents in nursing homes and assisted living facilities.

“Our Long-Term Care Ombudsman Program plays such an important role in being the eyes and ears for our senior population and people of all ages, who may be experiencing issues in an assisted living facility or nursing home. The ombudsman in the county is the advocate for people in helping them resolve their complaints, but also develops relationships with these facilities to improve the quality of life for residents there,” said Andy Hollis, executive director of Upper Shore Aging.


(0) comments

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.